I ordered two of X4-13B-Motor-B

I ordered two of X4-13B-Motor-B which should have a black wire and white wire. Instead I received two motors with a blue wire and a white wire.

I ordered one of X4-13A-Motor-A which should have a blue wire and a red wire. Instead I received a motor with a yellow wire and a red wire.

All three motors have a shaft that is too long.

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Dear customer,

Sorry for the inconveninence. Due to factory produce different version spare parts, so maybe there are some different, but they are in common use.
Wire color: Please link the red and white wire to position "+", link yellow and blue wire to position "-". (In fact, all motors can run Clockwise or Anti-clockwise, method is change 2 wire link to differe position.)
Shaft long: The long shaft not effect run. Please push the gear to same position as your original motor gear position.

Posted On: 2017-06-22

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