I ordered two of X4-13B-Motor-B

I ordered two of X4-13B-Motor-B which should have a black wire and white wire. Instead I received two motors with a blue wire and a white wire.

I ordered one of X4-13A-Motor-A which should have a blue wire and a red wire. Instead I received a motor with a yellow wire and a red wire.

All three motors have a shaft that is too long.


Dear customer,

Sorry for the inconveninence. Due to factory produce different version spare parts, so maybe there are some different, but they are in common use.
Wire color: Please link the red and white wire to position "+", link yellow and blue wire to position "-". (In fact, all motors can run Clockwise or Anti-clockwise, method is change 2 wire link to differe position.)
Shaft long: The long shaft not effect run. Please push the gear to same position as your original motor gear position.

Posted On: 2017-06-22

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